Privacy Policy

Your Privacy
Matters to Us

At 360 Growth Lab, we are committed to protecting your privacy and ensuring
transparency about how we collect, use, and safeguard your personal information.

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Last Updated: January 15, 2026

This Privacy Policy describes how 360 Growth Lab ("we," "our," or "us") collects, uses, and shares information about you when you use our website, services, and applications (collectively, the "Services"). We respect your privacy and are committed to protecting your personal data in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and other state and federal regulations.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, mailing address, and company name
  • Account Information: Username, password, and profile information when you create an account
  • Business Information: Company size, industry, business needs, and project requirements
  • Communication Data: Messages, inquiries, feedback, and correspondence with us
  • Payment Information: Billing address and payment card information (processed securely through third-party payment processors)

1.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Usage Data: Pages visited, time spent on pages, click patterns, search queries, and navigation paths
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior
  • Location Data: General location information based on your IP address or device settings

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners and service providers
  • Social media platforms when you connect your account
  • Publicly available sources and databases
  • Marketing and analytics partners

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our Services, including automation solutions, software development, and consulting services
  • Communication: To respond to your inquiries, send service-related notifications, and provide customer support
  • Marketing: To send promotional materials, newsletters, and marketing communications (with your consent where required)
  • Business Operations: To manage accounts, process payments, fulfill orders, and conduct business analytics
  • Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others
  • Personalization: To customize your experience, recommend relevant services, and improve user engagement
  • Security: To detect, prevent, and address fraud, security threats, and technical issues

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as hosting, payment processing, analytics, and customer support
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred to the acquiring entity
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and property
  • Business Partners: With trusted partners who help us deliver our services, subject to confidentiality agreements
  • With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

5. Your Privacy Rights (CCPA and Other State Laws)

If you are a California resident or reside in other states with privacy laws, you may have the following rights:

  • Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out: Opt-out of the sale or sharing of your personal information (we do not sell personal information)
  • Right to Non-Discrimination: Exercise your privacy rights without discrimination
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Data Portability: Request a copy of your personal information in a portable format

To exercise these rights, please contact us at privacy@360growthlab.com or use the contact form on our website. We will respond to your request within the timeframes required by applicable law.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure hosting infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States and other countries where our service providers operate. By using our Services, you consent to this transfer and processing.

10. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: privacy@360growthlab.com
  • Address: 360 Growth Lab, [Your Business Address], United States
  • Phone: [Your Phone Number]

For California residents: You may also contact us using the toll-free number or email address provided above to exercise your rights under the CCPA.

13. Additional State-Specific Rights

Residents of certain states (such as Virginia, Colorado, Connecticut, and others) may have additional privacy rights under their respective state laws. If you are a resident of such a state, please contact us to learn more about your specific rights and how to exercise them.

This Privacy Policy is effective as of January 15, 2026 and applies to all users of our Services.